AWARD-WINNING CUSTOMER SERVICE AT ASTLE IN GRIMSBY AND SCUNTHORPE
News release 23rd March 2012Customers using Astle BMW and MINI in Grimbsy and Scunthorpe can be sure they’re receiving an award-winning service after BMW Group UK was honoured with a national award for its commitment to excellent and innovative customer satisfaction. The dealerships on Grimsby Road, in Laceby and Old Crosby in Scunthorpe all use a system developed by BMW Group UK which allows every customer to rate the service they received on a five-star scale and write comments about their experience on the individual dealership’s website. Now the Institute of Customer Service